Robinson Services Growth In Scotland Continues to Gather Momentum with Security Win for Howgate Shopping Centre


Robinson Services is delighted to announce that it has successfully been awarded the Security contract at Howgate Shopping Centre in the popular visitor town of Falkirk in Scotland almost midway between Edinburgh and Glasgow in the Forth Valley.

With over 190,000 square feet of prime retail space The Howgate is firmly established as the dominant retail centre in the town. The centre has a strong community focus and recently won the top BCSC ACE customer service award. The scheme is anchored by Marks & Spencer, Boots, Debenhams and Wilko and features strong brands such as Superdrug, River Island, JD Sports and newcomers Pep&Co.

Jenna Pollock General Manger, Robinson Services Scotland, commented: “This is another significant contract for us as we continue to grow our business in Scotland. The contract commenced on 1st July and includes seven security officers and one team leader on site.  The main focus as we grow in Scotland is to drive innovations to achieve high standards and focus on our staff training with emphasis on communication and a commitmentt to ongoing training and development

This win  has increased our portfolio of shopping centres in Scotland  with further opportunities in the pipeline; so watch this space as we move forward and grow the business. The Howgate has a great security team with excellent customer service skills.  We at Robinson Services are confident that we can develop this team even further with an innovative training programme coupled with an intensive communication, recognition and reward programme. It’s early days yet but the on-site team are enthused and have responded positively to the transition.”