Robinson Services Raise the Training Bar with Successful Team Accreditations Adding To Skill Sets with More BICSc Training

Pictured left to right: Michelle McLaughlin Site Manager and Jakub Sliwiak, Operations Manager

The training at Robinson Services is relentless and continues to keep pace as the business grows in 2024. This time it’s a further six members of the Operations and Account Management Teams, Supervisors and Operatives who recently received their BICSc qualifications with our BICSc Accredited in-house trainer Jakub Sliwiak, Operations Manager at Robinson Services who became one of our BICSc accredited trainers in March 2023.

Pictured left to right: Aleksandra Bielska Cleaning Supervisor and Jakub Sliwiak, Operations Manager


The latest members who have received Bics award qualifications are: Maja Goodyear Strategic Account Manager, Michael Simms Deputy Operations Manager, Michelle McLaughlin Site Manager, Aleksandra Bielska Cleaning Supervisor, Gary Stewart and Amanda Brennan Cleaning Operatives.

Stephen Wood, Operations Director at Robinson Services commented: “At Robinson Services we are constantly striving to be the ‘best in class’ by delivering ongoing training, that allows our Senior Managers to develop the correct skill sets, enabling them to undertake a greater variety of work in a competent, professional manner. To become the most successful company in the Support Services Sector means planning each step, each interaction and each transaction, mapping out our customer’s needs and expectations. Ongoing Training such as this helps to set us apart in what is already a competitive sector.

Our Managers and Supervisors will be able to share the skills gained on this course with their teams. This is part of continuous development in order to equip them with the tools needed to provide the highest possible standards of cleaning in a safe and compliant manner.”

BICSc Accredited in-house trainer Jakub Sliwiak, Operations Manager at Robinson Services concluded: “The training took place in our BICSc training suite and we are exceptionally proud of our established BICSc Accredited Training Skills Suite and are one of a small number of companies to have made this significant investment in our in-house training facilities. This investment into having our own Training Skills Suite shows our commitment to service and training here at Robinson Services. We have a clear strategy in place over the next 12 months to cascade this BICS training down through the management levels. Our staff training is relentless and we are continually investing in new ways to further improve the quality of service that we provide our customers. It is great to provide such skills and competence to our management teams. Our ambition is to ‘raise the status and standards of cleaning, through education and accredited training. We now require our trained employees to cascade their knowledge and expertise to our front line cleaning staff.”

For more information contact Robinson Services on 028 9442 9717 or by email at