Where does the time go ? It was 10 years ago that Robinson Services were given the stamp of approval for their own British Institute of Cleaning Science Training Centre after thorough on site audits were completed by BICS representatives at the Robinson Services Head Office in Antrim. This approval included Robinson Services’ employees being accredited as BICS assessors after completing the ‘Cleaning Professionals Skills Suite’ made up of three mandatory skills and seven core skills to enable them to train Robinson Services staff in a roaming capacity across Robinson Services’ contract sites.
The training at Robinson Services is relentless and continues to keep pace as the business grows in 2023 with our BICSc Accredited in-house trainer Matt Jones.
David Robinson Managing Director commented: “At Robinson Services we are constantly striving to be the “best in class” by delivering ongoing training, that allows our Senior Managers to develop the correct skill sets, enabling them to undertake a greater variety of work in a competent, professional manner. To become the most successful company in the Support Services Sector means planning each step, each interaction and each transaction, mapping out our customer’s needs and expectations. Ongoing Training such as this helps to set us apart in what is already a competitive sector.
Our Managers and Supervisors will be able to share the skills gained on this course with their team of Cleaning Operatives. This is part of continuous development in order to equip them with the tools needed to provide the highest possible standards of cleaning in a safe and compliant manner.
Training takes place in our dedicated BICSc training suite or if client requirements dictate it on their site and we are exceptionally proud of our established BICSc Accredited Training Skills Suite and are one of a small number of companies to have made this significant investment in our in-house training facilities.”
Stephen Wood, Operations Director at Robinson Services, commented; “The continued investment into having our own Training Skills Suite based in our Antrim Headquarters shows our commitment to service and training here at Robinson Services. We have a clear strategy in place over the next 12 months to cascade this BICS training down through the management levels. Our staff training is relentless and we are continually investing in new ways to further improve the quality of service that we provide our customers.”
For more information contact Robinson Services on 028 9442 9717 or by email at firstname.lastname@example.org