The HR Recognitions Keep on Coming for Robinson Services with CIPD NI HR Awards

Hot on the heels of Human Resources Director, Sinead Sharpe being awarded a Fellowship of the Chartered Institute of Personnel & Development (CIPD) comes more recognition for the HR Division at Robinson Services as they are shortlisted for two categories in the CIPD NI Hr Awards 2019 which celebrates the best in HR and people management in Northern Ireland.

The CIPD NI HR Awards are the most prestigious and highly regarded awards for the HR profession in Northern Ireland. Now in their seventh year the Awards are celebrating the contribution of HR and People Management in business. From Employee Engagement to Organisational Learning and Development the awards celebrate not only innovation and success, but the impact this has on the bottom line too!
With a judging panel consisting of top HR and Business professionals from a range of organisations across the UK the judging criteria ensures only the best entries make the shortlist for 2019.

So it was with a feeling of immense pride in his HR teams that David Robinson, Managing Director, Robinson Services was able to confirm that the HR Division of Robinson Services had been shortlisted in the following 2 categories for this years awards :

Best HR/L&D Team of the Year Sponsored by Ulster University Business School
This award recognises HR and L&D teams for their work within the function and their business partnering with other functions. Entrants should give evidence of clear links between operational and financial performance, metrics and evidence of satisfaction. The entry can include specific projects and also demonstrate the function’s collaborative approach and ability to attract and develop excellent HR in people.

Excellence in HR Leadership Award Sponsored by Worthingtons Solicitors
This award recognises HR leadership that has demonstrated excellence and impact across the organisation to achieve business success. Entrants will highlight their innovative and unique approaches to addressing business issues and providing a sustainable solution that contributes to the success of the organisation.
This entry will illustrate teamwork, a willingness to challenge and a strategic approach to HR/L&D with a quantifiable contribution to organisational achievements. It will demonstrate collaborative working across organisational boundaries along with operational excellence in execution. There can be evidence of upskilling, development and modernisation of HR to align with the needs of the organisation.

David Robinson commented: “We are delighted to receive this recognition for the HR Division headed up by Director Sinead Sharpe and wish to congratulate her and her team for their sterling efforts in making the shortlists for these prestigious awards and wish them every success for the Awards Gala dinner in May when the winners will be announced.”

Robinson Services Motor On with Cleaning Contract Win for Charles Hurst JLR Belfast Showroom

As 2018 becomes more of a memory the contract wins in 2019 for Robinson Services just keep on coming. The latest win is the cleaning contract for the Charles Hurst Jaguar Land Rover (JLR) Retail Unit in Boucher Road, Belfast.

Charles Hurst invested more than £7.5 million to create a brand new, luxury Jaguar Land Rover Retail Unit in Belfast creating multiple new jobs and the new showroom, which features metallic cladding on the exterior, alongside frameless glazing, houses the new ‘Arch Concept’ currently being rolled out by Jaguar Land Rover around the world. The new futuristic space displays more cars, is filled with high-end materials and includes enhanced lounge-style waiting areas, an interactive ‘kids zone’, free wi-fi and a coffee bar.

With dedicated handover bays created at the split-level showroom and a new high-tech drive-in service centre also incorporated into the stunning new site this showroom is one of the most striking car showrooms throughout the UK.

Jonny McKinlay, Robinson Service Group Business Development Director commented: “We are delighted to add this additional high profile customer to our list of satisfied customers who trust Robinson Services Cleaning division to provide support services to an exceptionally high standard and look forward to being of service to the Charles Hurst Group and JLR for many years to come. This is an exceptionally prestigious contract to secure and rest assured we will ensure that our standards will match those expected from a prestige marque such as Jaguar Land Rover. A word of thanks to all the team at Charles Hurst for the trust they have placed in us to deliver the support service standards required in the landmark showroom and we wish them every success for the future with this investment.”

Huge Congratulations to Robinson Services Human Resource Director Sinead Sharpe on Chartered Fellow Status Award

Congratulations were in order within Robinson Services offices recently when it was confirmed that Human Resources Director, Sinead Sharpe, has been awarded Fellowship of the Chartered Institute of Personnel & Development (CIPD).

The CIPD is the main professional association for human resource management professionals.  Chartered Fellow status recognises a select group of senior HR professionals and offers the opportunity to engage in debates which shape and influence government policy agendas; with a focus on building the Northern Ireland workforce via lifelong skills and training.


David Robinson, Managing Director, Robinson Services commented:

“Everyone at Robinson Services were delighted to hear news of this significant award for one of our Senior Management Team. Sinead achieved this status after an intensive 2-month assessment and richly deserves this recognition, given her commitment to the development of others and the wide impact of her work throughout the business.

We are all very proud of Sinead’s achievement and I have no doubt that her drive and ambition will continue to help propel the business forward during this period of sustained growth. ”

Robinson Services Mat Division on a Roll as we Enter 2019

The Hygiene Divison of Robinson Services is certainly on a roll at present due to an investment in a new £25,000 mat roller from German manufacturer Kannegiesser to help cope with the increased growth gained from recent new business wins. The new machine is capable of rolling up to 500 mats an hour and advanced technology means that the machine calculates the length of each item and rolls them perfectly for storage and subsequent distribution.
For further information contact Pamela Fullerton on 028 9442 9717 or by e mail to


Robinson Service Expands Again With Opening of New Belfast Office


Pictured left to right: Adrian Newell – Key Account Manager , Jacqueline McKeown, Regional Supervisor and Cathy Baxter, Key Account Supervisor.

In the late nineteenth century, Ralph Waldo Emerson wrote “Build a better mousetrap and the world will beat a path to your door“; about the power of innovation.
Now when it comes to innovation in the Support Services Sector, Robinson Services has lead the way for the past 40 years. From the latest training programmes for its support staff to the latest use of digital technology, Robinson Services continues to invest so that the Northern Ireland business community beats a path to its door…..and right now it’s a new door.
With a new office at 3 Mount Oriel, Belfast BT8 7HR – albeit not a pink one just yet, but watch this space- Robinson Services are now further equipped to service its greater Belfast based customer portfolio.
David Robinson, Managing Director, Robinson Services comments: “The opening of this additional Belfast based office, in the South of the city will enable us to respond effectively to the growing needs of our greater Belfast customer base.  We continue to implement training and technology oriented solutions for our clients providing value for money and excellence in the support services sector. The new Belfast office will be a great place to meet existing and prospective customers to develop the innovative business solutions that Robinson Services offer, to our ever expanding client portfolio. We welcome our clients to pay us a visit to see how this additional investment ensures we continue to make sure, ‘It’s Our Business to Support Yours’.”


Robinson Services Laundry Division – Full Steam Ahead in 2019

The Laundry Division of Robinson Services have installed a brand new £500,000 state of the art ironing machine in their Antrim premises capable of doubling their current output as the business continues to grow.
David Robinson, Managing Director commented: “We needed to invest further in our laundry division with the installation of this second ironing machine which provides additional capacity and an exceptional finishing standard for our growing customer base. This additional new machine achieves both these objectives and despite a size of 3 metres wide and 60 feet in length we accommodated this easily at our state of the art laundry division in Antrim.
You could say as we entered 2019 it was time to ‘smooth out the wrinkles’ as the business continues to grow and this high tech piece of equipment from Germany will ensure we are best placed to cope with increased demand in the future.”

For further information contact Stephen Wood on 028 9442 9717 or by e mail to


Things Looking Bright for Robinson Services Laundry Division

Things are looking bright for the Laundry Divison of Robinson Services with another bright idea. Hot on the heels of significant investment in a new mat rolling machine and an additional ironing machine comes the installation of a new laundry lighting system.

Using Robus LED lighting systems supplied by City Electrical Factors and installed by BSH the new system  comes with a 5 year warranty and will mean a reduction in greenhouse gases by 43.75tonnes per annum, a significant reduction in maintenance and a reduction in energy costs by 50%.

David Robinson, Managing Director, Robinson Services commented :
“It’s a case of out with the old and in with the new in relation to our lighting systems within our Laundry building in Antrim. Our Laundry division continues to go from strength to strength and this combined investment of almost £400,000 will mean that we are well equipped to cope with future growth as our business continues to grow.”

For further information contact Pamela Fullerton on 028 9442 9717 or by e mail to


Top Award Goes to Robinson Services at the BICSc Awards 2018

There was plenty to celebrate for Robinson Services at the British Institute of Cleaning Science Cleaning Operative of the Year for 2018 as Martina McAleer from Foyleside picked up the Top Award as Cleaning Operative of the Year 2018 after also winning the Retail Sector award.

Congratulations are also due to to Robinson Services employees Wahida Tigiourt, Linda Curry and Richard Rodgers who also made it through to the British Institute of Cleaning Science Cleaning Operative of the Year for 2018 in the Education and Retail Sectors in Northern Ireland.

CIYMS Crowned Robinson Services NCU Premier League Champions

Pictured left to right: Clarence Hills , President NCU, Nigel Jones Captain CIYMS and David Robinson, Robinson Services.
CIYMS have won the country’s biggest cricket league which is sponsored by one of the country’s biggest employers. Robinson Services  after defeating CSNI at Belmont last night by 42 runs.
Robinson Services are one of Northern Ireland’s largest Support Services providers with its Head office in Antrim and other satellite offices in Belfast and earlier this year announced it was lending its name to the Northern Cricket Union’s Premier and Senior Leagues in a sponsorship deal over the next three years. Robinson Service  also sponsor the awards to players who score a century, take six wickets or perform a hat trick.

David Robinson Managing Director,Robinson Services who was on hand to present the trophy to CIYMS captain Nigel Jones commented:
“We would like to congratulate Nigel and all the team at CIYMS on this success in this inaugural year of our three year sponsorship agreement. Their  performances on the cricket field have been exceptional and they are very worthy winners. We  are very much looking forward to seeing if they can repeat this success next year but as we know everyone wants to beat the champions so they will once again need to bring their ‘A’ game to retain the trophy.
A word of thanks also to everyone at the NCU and president Clarence Hills for working with us on this sponsorship agreement and we look forward to working with them over the next two years “.

Robinson Services Tower Centre Team Gain Top Marks in Customer Service Excellence Survey

As we move into exam results season it is not only students gaining top marks across Northern Ireland. Three star employees of Robinson Services at the Tower Centre Ballymena achieved 100% scores in the Customer Service Excellence Survey recently carried out by Customer Service Excellence Ireland ( CSEI ) on behalf of the Managing Agent for The Tower Centre, Lambert Smith Hampton.
The star employees were David Coburn, Security Officer, Pauline McCarte, House Keeper and David Morrison, Security Officer and The Tower Centre itself  also received a Certificate in achieving over the 85% excellence mark in this mystery independent audit.
Stephen Wood, Operations Director, Robinson Services commented:
“A hearty congratulations to our three star employees , David, Pauline and David for their outstanding achievement with these results. This reflects positively on everyone at the Tower Centre so well done also to Bobby Watt, Key Account Manager and Paul Nicholl Site Manager for their work which also contributed to this success.
 We place great emphasis in training staff within the business and customer service on behalf of our customers is a huge part of this training. Customer Service in our business is vital as it helps improves our clients customer service standards over time. By improving customer service standards to the level of excellence any business or organisation will increase satisfaction, then loyalty. It is the ability to create loyal customers that drives retention, sales growth and profit increases. Well done once again to everyone involved at the Tower Centre on a job well done.”