Robinson Services further cement their relationship with the National Trust in Northern Ireland


After a recent competitive tender, Robinson Services have been awarded the hygiene contract for three years for the National Trust sites meaning that Robinson Services are now responsible for the hygiene upkeep at all 21 National Trust sites. This grows the relationship on the back of Linen Hire for the Causeway Coast Hotel and the beautiful Castle Crom in Enniskillen and the contract for Cleaning and Dust Mat Rental at several sites to date.

Stephen Wood, Business Improvement Manager at Robinson Services welcomes the continuing expansion of the Hygiene division of the business and commented:

“Our infrastructure and province wide representation is ideal for contracts of this size and we welcome The National Trust sites as excellent additions to our already impressive client portfolio in Northern Ireland. I would like to thank The National Trust for entrusting Robinson Services with the cleaning of their sites and assure them they will receive an extremely high standard of professional care from Robinson Services.”

Pictured is Libby McCartney, Hygiene Sales Executive at Robinson Services

For further information contact Robinson Services on 028 9442 9717 or by e mail to

Robinson Services continue to prove the skills of their staff with the nomination of two employees for BICSc Cleaner of the Year Award 2012


Robinson Services is delighted to announce that two members of staff have been named Finalists for the BICS Cleaner of the Year Awards 2012. Mark Rodgerson, a keyholder and cleaner at Smarts in Holywood, and Andy Heagley, a cleaner, housekeeper and janitor at Waterside Medical Centre have been recognised by the British Institute of Cleaning Science as having the potential to be Cleaner of the Year!

Carol Beck, Supervisor at Robinson Services commented:

“Mark has a great attitude to work and is very meticulous in his standards. He has great interpersonal skills so he gets on well with his clients, and fully understands their needs. Mark has been working for Robinson Services since 1st November 2011 after a TUPE from an incumbent. When I first met the client the first thing she said to me was – “do not move Mark from this site as it has taken us quite a while to get someone as hard working and understanding of our business needs as Mark!” When the time came for nominating staff for BICs Cleaner of the Year Award his supervisor and I had no hesitation in putting Mark forward.”

Anne McKee, Supervisor at Robinson Services had this to say:

“Andy has a great attitude to work with a can do attitude that outdoes all others. He shows tremendous levels of commitment. When I first met him I was impressed with his excellent work standards, desire to please the client and friendly personality. I knew Andy would make the final three of The BICS Cleaner of the Year nominations and that he has a really good shot of winning the category. I’d put my money on him.”

David Robinson, Managing Director at Robinson Services commented;

“We are extremely proud of our finalists from Robinson Services. Their nomination is further recognition, if any is needed, that our staff training is relentless and to the highest standards. We are really looking forward to The BICS Cleaner of the Year Event later this year.”

For more information contact Robinson Services on 028 9442 9717 or by email on

Robinson Services Acquire the Giant Contract for the New Giant’s Causeway Visitor Centre


More good news at Robinson Services as the major contract for the new Giant’s Causeway Visitor Centre has gained momentum after the official opening of the Centre on the 3rd July 2012.

Rising and blending into the landscape, with walls of glass, basalt columns and a state of the art interior designed by award winning architects Heneghan-Peng, the Giant’s Causeway Visitor Centre is truly innovative. The energy efficient building boasts a number of exhibition areas and a grass roof with 360 degree views of the Causeway coastline.

The visitor experience includes:

  • A new state of the art visitor centre featuring an illuminating exhibition showcasing the stories and the science behind the Giant’s Causeway
  • Innovative pocket size audio guide in a variety of languages
  • A grab and go style café
  • A new retail facility introducing new and exclusive local products
  • Tourist Information
  • Fully accessible toilets and a Changing Places facility for people with disabilities.

Robinson Services is now responsible for providing cleaning services for the innovatively designed Visitor Centre. The contract which began back on the 4th June 2012 with staff going through World Host training, Fire and Evacuation training and National Trust Induction to prepare for the opening, has created employment for new staff; some of whom are in every morning for a deep clean. They give all areas a thorough clean including doors, toilets, floors, entrances, and the café floor. There are Housekeeping Staff on duty every day from 10am to 7pm who will ensure the whole site indoors is maintained in a clean and tidy way at all times. Robinson Services staff wear National Trust uniforms as they are expected to be able to answer any customer question just as the National Trust Staff are.

This business win reinforces that major organisations such as The National Trust recognises Robinson Services delivers exceptional levels of services, and the additions to an already very impressive client list are further evidence that Robinson Services continues to be a progressive company.

David Robinson, Managing Director of Robinson Services commented:

“We are delighted to win this prestigious contract which highlights the dedication and commitment of the entire team at Robinson Services. We will ensure to live up to our promise that “It’s Our Business To Support Yours” and exceeding customer care expectations at every level. We welcome the opportunity to demonstrate our hygiene services for The National Trust, which gives recognition to the hard work and success of our progressive, forward thinking company.”

For more information contact Robinson Services on 028 9442 9717 or by email on

Robinson Rap up another award at The BCSC Purple Apple Marketing Awards

Not quite Bohemian Rhapsody…this time it’s the Robinson RAPsody! “It’s a RAP” is an online marketing campaign developed to promote the Pentagon Shopping Centre in Chatham, one of Robinson Services key mainland based clients, and was written by one of Robinson Service’s very own security guards, L. Kilah. This simple two minute viral video became a phenomenon and an instant youtube hit clocking up 18,000 views within a week of going live, and at the recent BCSC Purple Apple Marketing Awards, the marketing video for Pentagon Shopping Centre was the outright winner.


David Huxley, Security Divisional Director at Robinson Services commented;

“Whilst we are proud to provide Security Services that delivery genuine value for money it looks like we can now add rapping to our Security Portfolio. We are delighted to hear of L. Kilah’s success at the awards and invite everyone to watch his fantastic video below:

For more information contact Robinson Services on 028 9442 9717 or by email at

Robinson Services – Delivering First Class Service through First Class Drivers

To prove that they are not just pretty faces; five drivers at Robinson Services; Nigel Taylor, Martin Christie, Jimmy Fullerton, Stephen McAuley and Derek McPeake have come out top on customer feedback across Robinson Services’ impressive fleet of laundry, work wear and dust mat drivers. The Delivery Drivers were commended and given vouchers as appreciation by David Robinson, Managing Director of Robinson Services.

David commented;

“We are extremely proud of Nigel, Martin, Jimmy, Stephen and Derek. Their strong customer feedback is further recognition if any is needed that our staff are trained to the highest standards and their welcoming approach is what makes customers come back to Robinson Services again and again. Their commitment and dedication to customer care deserved to be recognised and everyone at Robinson Services wishes to send the Delivery Drivers a warm congratulations for their achievement.”

For further information contact David Robinson at

Pictured from left, Martin Christie Distribution Supervisor Jimmy Fullerton, David Robinson, Stephen McAuley & Derek McPeake.

Loo of the Year Awards 2012


Everyone deserves a clean, attractive environment when they visit an ‘away from home’ toilet.  The Loo of the Year Awards’ objective is to encourage the highest possible standard in all types of ‘away from home’ or public toilets and Robinson Services are committed to implementing these high standards throughout all the premises where they provide support services to washrooms.

Stephen Wood, Regional Manager at Robinson Services commented;

“We at Robinson Services understand that everyone has a shared responsibility to encourage the highest possible standards in public toilets and we would therefore encourage all our customers to submit an entry to The Loo of the Year Awards 2012 which would recognise and promote the standard of your washroom facilities.”

For further information on The Loo of the Year Awards visit and we wish you every success in this opportunity to win this recognised award in 2012.

Robinson Services New E Learning Programme Gains Momentum


Pictured left to right are Anne McKee, Carol Beck, Jennifer Quinn and Corinna Nesbit

Technology continues to move at a pace in the competitive business world and now managers across all Robinson Services Divisions have completed the training modules on the online E-Learning H&S training programme, and are competent in the following;

  • Accident Investigation
  • Confined Space Entry
  • Asbestos Safety
  • Fire Safety
  • General Health and Safety
  • Hazardous Substances
  • Manual Handling
  • Risk Assessments
  • Slips and Trips
  • Working at height
  • Violence and Aggression

David Robinson, Managing Director, Robinson Services commented:

“These training modules are excellent sources of training. They are visual and auditory lasting a maximum of 30 minutes per session which enables them to capture the trainees attention for the length of the session. At the end of the session trainees are tested on what they have learned. This training is now being implemented at all sites; for all manner of staff, including security operatives, housekeepers and maintenance staff.

The courses are all available online to all staff- are very visual and make the trainee think harder with a short test at the end of it proving that they have actually learned something. It provides an accredited certificate at the end and also it saves time in that staff and managers have access to this on site or on their own time. A significant additional benefit is that Shauna O’Boyle, our H& S and Training Manager can manage the overall Company Training programme more effectively as she does not have to spend as much time travelling to different sites to deliver this. Both the employee and the client will benefit from this training and we are going to continue to invest in this successful initiative.

For further information contact David Robinson on 028 9442 9717 or by e mail to