Bidvest Noonan

A leading provider of facilities services and solutions

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Four Principles That Guide Our FM Services in Healthcare

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Clean, safe spaces are essential in any healthcare setting. For patients, they mean comfort and reassurance. For staff, they mean being able to focus on care. And for visitors, they signal that their loved ones are in a place where health really matters. At Bidvest Noonan, we understand this deeply. Every day, we help healthcare providers maintain environments where people can feel safe, supported, and respected.

We bring together skilled teams, proven processes, and the right tools to deliver reliable services across hospitals, clinics, and care settings. From cleaning and infection control to security and technical services support, our role is to make sure nothing gets in the way of care.

Susan Howard, our Director of Operations for Healthcare, shares four guiding principles that shape how we deliver on that promise:

1. We know hospitals don’t stand still, so neither can we

Healthcare environments demand constant adaptability. Every moment counts, and every relationship matters. At Bidvest Noonan, our teams work in these dynamic settings every day, supporting clinical teams and maintaining the highest standards.

I make sure our teams know they’re part of something bigger. We’re there to help create the right conditions for care to happen safely. That means being responsive, thoughtful, and prepared to adapt, whether that’s moving quickly after an incident or making sure a treatment area is turned around without delay.

We also invest in local healthcare managers who truly understand these environments. They know them inside out. They build strong relationships with clinical leads and facilities teams so that, when plans change, we’re already on the same page. That level of trust is invaluable, and we understand that taking it to the next level takes time and consistent delivery of services. It’s how we stay effective and keep standards high.

2. Clean is not enough, we focus on safe

There’s a difference between a space that looks clean and one that is clinically safe. We focus on ensuring both. Infection prevention is central to what we do. It’s a responsibility we take seriously because the risks are real.

That’s why we have a dedicated Infection Prevention and Control specialist to support our teams and our clients. This person works with our teams on the ground, advising, auditing, guiding, and responding in real time. They ensure our methods are evidence-based and match both national guidance and the needs of each hospital.

We also treat infection control as a shared effort. Our teams don’t work in isolation. They stay close to hospital IPC leads and learn from them, too. We’ve seen how much of a difference this makes, not only in maintaining safer environments, but in giving clinical staff more confidence in the spaces they use.

3. Technology should make life easier, not more complicated

I’m a big believer that technology should work for people, not the other way round. We use tools that help our teams do their jobs better and give our clients more clarity and control. But it’s got to be simple, practical, and fit for purpose.

We use digital auditing tools to check performance in real time. Our Task tracking system keeps us accountable, and dashboards help managers make smart decisions quickly. But it’s not about data for the sake of it. It’s about being able to act quickly, spot issues early, and make continuous improvements based on real insight.

For hospitals and healthcare providers, this means less chasing, more transparency, and more peace of mind. And for our teams, it means clearer expectations, better feedback, and more support. That’s what technology should do, make good work even better.

4. You get better results when people feel they belong

I believe the best service comes from people who feel valued and supported. That’s especially true in healthcare, where the work can be intense and often demanding. So we put real effort into looking after our colleagues, not just training them.

Every team member receives healthcare-specific training, but we also spend time explaining why their role matters. We want them to see how their work directly supports care, recovery, and dignity. When someone knows their job has real impact, they show up differently.

We also offer support and development that goes beyond the basics. Whether it’s refresher sessions, mentoring, or just listening to what they need to do the job well. And when someone does a great job, we recognise it. We want our teams to feel proud, because pride turns into consistency, attention to detail, and genuine care.

Bidvest Noonan Launches Its Vision

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Bidvest Noonan Launches Its Vision

To be the best FM business known for exceptional people, sustainable solutions, and disruptive innovation that enables our customers, colleagues and communities to thrive.

Bidvest Noonan Sets Out Vision to Lead the FM Services Sector

Declan Doyle, CEO of Bidvest Noonan, said:

“The world is changing fast, and the expectations placed on our industry are changing with it. This vision is our commitment to lead with ambition and purpose by putting exceptional people at the centre, moving decisively on sustainability, and using disruptive innovation to solve the challenges that matter most. We’re already seeing the impact of this approach across our contracts, from improved customer outcomes to reduced emissions and greater retention.“

This statement of intent captures Bidvest Noonan’s strategic focus for the years ahead. It reflects the business’s ambition to lead its sector by raising standards and delivering meaningful impact for the people and organisations it serves.

Chandrika Deshpande, Director of Organisational Development, said:

“Our aim is to be the employer of choice in our industry. That means delivering brilliant experiences from day one, starting at the application stage and continuing right through their career with us. We’re creating a culture where everyone can contribute, feel valued, and fulfil their potential. We’ve made enormous progress in recent years. We’re ambitious, we’re focused, and we’re building something really special.”

Sustainability is deeply embedded in Bidvest Noonan’s strategy. The company is at pace toward its net zero target. Its climate goals have been validated by the Science Based Targets initiative, and it continues to invest in low-carbon operations and community-based initiatives.

Martina Donohoe, Sustainability and Safety Director, commented:

“Sustainability runs through everything we do. We’re moving fast and seeing real results. We take great pride in the positive impact we’re making in the communities we serve.”

Bidvest Noonan is also placing disruptive innovation at the heart of its growth strategy. The company is rethinking how FM services are delivered, using technology, data, and new ways of working to unlock better outcomes for clients and communities alike.

Peter Smyth, Director of Innovation and Technology, said:

“Disruptive innovation for us means introducing new technologies, new ideas, and new ways of working that transform how services are delivered within our business and across the industry. We’re using technology, data, and new thinking to design better solutions for our customers, people, and communities.”

With exceptional people at its heart, sustainability in its operations, and disruptive innovation as a driving force, Bidvest Noonan is positioning itself to build on its position as a leader in the FM services sector.

5 Key Reasons Life Sciences Organisations Partner with Bidvest Noonan

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Walking through a life sciences facility, you quickly realise just how much attention to detail goes into everything. There’s a reason why the world’s leading pharmaceutical and biotechnology companies set such high standards, it’s the only way to ensure consistency, safety, and compliance.

These are the environments Bidvest Noonan teams work in every day. Whether it’s a cleanroom, laboratory, or high-risk production area, everything has to be done to exact specifications. The right equipment, the right training, the right processes, it all has to come together seamlessly.

We spoke to Brian Maguire, our Director of Operations who has years of experience in this sector, about why so many of these organisations choose to work with us. Here’s what he had to say:

  1. GMP Expertise

GMP expertise is absolutely essential in this sector. We have dedicated GMP specialists and a GMP microbiologist who work closely with our teams to ensure compliance at every level. They help develop contamination control programs, set strict cleaning protocols, and keep us aligned with the latest industry regulations. In life sciences, there is no room for error. Everything we do is designed to maintain the highest possible standards while ensuring our clients’ environments remain safe and audit-ready.

  • Experience Supporting Leading Life Sciences Companies

We work with some of the biggest brands in the life sciences sector, many of whom develop life-saving medication. That experience gives us a deep understanding of the standards and expectations in this space. Every site is different, but the fundamentals remain the same: compliance, consistency, and quality. Our teams are used to working in highly regulated environments, and we understand the critical nature of our clients’ operations.

  • Specialist Cleaning Technology

Technology is a big part of how we work. We use the latest i-mop technology that is cleanroom-approved, allowing us to do a more thorough job in the most critically important spaces. Our teams also use sector-leading UV technology to deliver essential hand hygiene training. In this sector, particularly in Good Manufacturing Practice (GMP) environments, maintaining the highest standards is critical to keeping our customers’ operations running smoothly.

  • Training and Compliance

Every life sciences facility is different, and that’s why a one-size-fits-all approach doesn’t work. Our experts develop site-specific protocols to make sure every detail is covered. Before stepping foot on-site, our teams go through extensive training at our dedicated training and innovation hub. This prepares them for the specific compliance needs of their site, the latest cleaning techniques, and the regulatory landscape they’ll be working in. Standards in this sector are constantly evolving, and our approach to training ensures our teams are always ready.

  • Decades in the Industry

We’ve been operating in the life sciences sector for decades. Not many can say that. This experience means we’ve seen how the industry has evolved, and we know what it takes to deliver in these environments. The work we do ensures our clients can operate without disruption. Whether it’s a laboratory, cleanroom, or production area, we understand the pressures and the importance of getting things right the first time.

Bidvest Noonan to Chair Global Initiative on Tall Building Security

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Bidvest Noonan has partnered with The Institute of Strategic Risk Management (ISRM) to launch a Special Interest Group dedicated to supporting the global tall-building sector. With a strong track record of securing high-profile tall buildings, Bidvest Noonan will chair this initiative.

The Special Interest Group will focus on identifying and understanding threats while developing insights and solutions to address the challenges the sector faces. The group will bring key stakeholders together, including service providers, property managers, blue light networks and others, to advance knowledge, share insights, and establish frameworks that contribute to a safer, more resilient built environment.

Dr David Rubens, Executive Director at the ISRM, said: “The pace of change in today’s world is accelerating, creating new risks that cannot be tackled in isolation. This Special Interest Group provides an essential platform for bringing together expertise from across the industry to help organisations anticipate and navigate emerging threats. I want to thank Bidvest Noonan for their leadership in this initiative.”

Liz Cummins, Managing Director at Bidvest Noonan, added:

“While every city and building is unique, many challenges and emerging threats in securing tall buildings are shared worldwide. That is why we are so pleased to work with the ISRM to bring together industry leaders, share insights, and help shape best practices for the future. We look forward to collaborating with stakeholders and sharing the expertise we have developed in supporting iconic tall buildings.”

Photo caption: (Left to right: Ian Martin, Director of Risk and Intelligence, Bidvest Noonan; Liz Cummins, Managing Director, Bidvest Noonan; Dr David Rubens, Executive Director, The ISRM; Cormac Sheils, Chief Operating Officer, Bidvest Noonan.)

Bidvest Noonan Joins the Accelerate Pact to Tackle Climate and Nature Crises

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Bidvest Noonan has announced it has signed up to ‘Accelerate’, the Business Pact for Climate and Nature. The company, a long-standing member of Business in the Community, is one of the first signatories of this forward-thinking initiative launched by Business in the Community in Ireland (BITCI). The pact aims to drive urgent and collective action to address the challenges of climate change and biodiversity loss.

By signing the pact, Bidvest Noonan has committed to setting a Science Based Targets Initiative (SBTi) approved net-zero target by 2050, with a goal to establish this by 2030 or earlier. Additionally, the company will develop and implement a comprehensive Climate Transition Plan to align its operations with a 1.5°C and nature-positive future.

Our CEO, Declan Doyle, commented: “We are proud to join the Accelerate Pact and stand alongside others committed to tackling the challenges of climate change and biodiversity loss. Sustainability is at the heart of how Bidvest Noonan operate, and this initiative aligns with our purpose to proudly create safer, healthier communities today, for tomorrow.”

Our business has consistently prioritised sustainability across its operations. Signing the Accelerate Pact reinforces the company’s commitment to innovative, environmentally responsible practices that benefit its clients and the communities it serves.

Under the pact, signatories are required to integrate ambitious actions into their Climate Transition Plans, focusing on nine key areas: Nature, Scope 3 emissions, Just Transition, Decarbonisation, Targets, Finance, Advocacy, Risk, and Governance. The Accelerate Pact builds on the success of BITCI’s Low Carbon Pledge, which concluded this year.

Bidvest Noonan Launches TwinSpace, its Digital Twin Solution

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Bidvest Noonan has launched TwinSpace, its new digital twin technology solution. TwinSpace provides our clients with 3D virtual replicas of their facilities to improve training, project management, occupancy planning, and more.

TwinSpace is gaining fast traction, particularly in sectors where training and space utilisation are critical. Its accurate 3D models of facilities allow our teams to complete site-specific training remotely. New team members can familiarise themselves with the facility before arriving on-site, ensuring they are well-prepared from day one.

TwinSpace captures precise spatial data to create highly accurate floor plans. These schematic plans include precise measurements and define floor areas within buildings. This level of detail enables our teams to plan for work schedules, space management, and optimising resource allocation more effectively.

Our TwinSpace technicians can create virtual models for clients within hours, using unobtrusive, lightweight technologies. The models offer an intuitive, user-friendly experience and require minimal onboarding.

Whether visualising a room layout or navigating an entire building, TwinSpace simplifies space analysis and decision-making, providing a realistic view without the need for on-site visits. Embedded resources such as PDFs and videos provide detailed instructions and insights for tenants, maintenance teams, and facility managers, improving overall operational efficiency.

Peter Smyth, Director of Technology and Innovation, said, “TwinSpace enhances training, supports space planning, and enables better operational decision-making. It equips teams and managers with the critical information they need, whether planning projects or managing day-to-day tasks. This tool is a valuable asset for our customers across all sectors.”

Cormac Sheils, Chief Operating Officer, added, “TwinSpace has already made a significant impact, with clients seeing real improvements in training efficiency, space management, and decision-making. I’m confident that TwinSpace will continue to deliver exceptional value for our customers.”

Click below to read our exclusive TwinSpace brochure