More Success for Robinson Services with ILM Certification As Managers Knock It For Six

Robinson Services was delighted to celebrate the achievement of six managers who were recently awarded  Institute of Leadership and Management (ILM ) qualifications in leadership & management. Hot on the heels of the start of the Robinson Services NCU Premier League Cricket sponsorship these talented individuals certainly knocked the ILM course for six !

The successful individuals were all awarded with their certificates following successful assessment in a number of management topics.  The qualification was delivered by training partners Training Solutions NI, with topics that were tailored to suit the unique demands of their roles.

Sinead Sharpe, HR Director, commented :
“Our business performance demands that our people managers continuously challenge themselves to grow and develop.  As part of our overall increased investment in training activities, Robinson Services was happy to invest in a globally-recognised qualification for our leaders.  There is no doubt that our people and clients will reap the benefits through enhanced customer service.  Huge congratulations again to those who completed their qualification – the hard work has paid off.”
Pictured left to right:– back row: Bobby Watt , Jacqueline Mitchel , Ryan Quigley , Ruairi McGuigan , front row : Pamela Fullerton , Kirsty Wilson


Expectations Are High as Northern Cricket Union Robinson Services Premier League New Season Commences

The country’s biggest cricket league sponsored by one of the country’s biggest employers. Robinson Services, one of Northern Ireland’s largest Support Services is underway and the competition is high to be crowned champions.
Robinson Services with its Head office in Antrim and other satellite offices in Belfast are now in year 2 of a 3 year sponsorship deal with the Northern Cricket Union’s Premier and Senior Leagues.  Robinson Service also sponsor the awards to players who score a century, take six wickets or perform a hat trick.
This season CIYMS will be hoping its new recruits will be a major boost as they try to retain the title they won last year.
David Robinson Managing Director, Robinson Services had this to say on the start of the season:
“Last year Nigel and all the team at CIYMS were very worthy winners in the first year of our 3 year agreement. We  are very much looking forward to seeing if they can repeat this success this year but as we know everyone wants to beat the champions so they will once again need to bring their ‘A’ game to retain the trophy. . A word of thanks also to everyone at the NCU and president Richard Johnson and we look forward to working with them over the next two years. Let the battle commence!
Richard Johnson  President, Northern Cricket Union commented further :
“Thank once again to Robinson Services for their fantastic support and David’s  love affair with cricket is well documented and clearly is reflected in his sponsorship deal for the Northern Cricket Union’s premier and senior leagues. We are delighted with this sponsorship and we look forward to seeing David hand the trophy over to our new worthy champions for this season at the end of the Summer.”

It’s Off to London as Bow Street Mall Security Team Win Regional Security Team of The Year in BSIA Awards

It’s off to London soon for the Bow Street Mall Security Team as they picked up the Regional Winner Award in Northern Ireland  for the BSIA Regional Security Team of the Year.
The security team at Bow Street Mall will represent Robinson Services at this annual awards dinner  The British Security Awards celebrate the achievements made by security officers and teams throughout the UK, as well as acknowledging the career-long contributions made by long-serving industry stalwarts. Industry exemplars are recognised in the following categories: Security Personnel, Security Business, Apprentice Installer, Chairman’s Award and the SaferCash sponsored Bravery Award.
David Robinson Managing Director commented: “ This is the fourth successive year that Robinson Services have been recognised at these awards and these accolades cements our position as a leading provider within the security industry. I would like to congratulate and thank not only our team at Bow Street Mall but all Robinson Services security officers for the professional; diligent and secure service they provide on a daily basis. We wish the team at Bow Street Mall ever success when they represent us at the awards ceremony in London in July. ”

Robinson Services Drive Forward with Another Prestige Marque Showroom Win for The Donnelly Group

The motto ‘Keep The Business Driving forward’, appears to be proving successful for Robinson Services. As Northern Ireland’s largest family owned new and used vehicle retailer; the Donnelly Group, has confirmed that Robinson Services have won the contract for the 50,000 square foot landmark building in Dungannon, to house the Jaguar Land Rover ( JLR ) range of vehicles.

The Donnelly Group’s partnership with Land Rover dates back to 1981 but the addition of Jaguar adds a nineteenth manufacturer to the Group’s offering. The Dungannon site will be the first and only premium brand outlet anywhere in Mid-Ulster.

As with all new Jaguar Land Rover sites, the interior will be characterised by the use of luxurious materials and high-end furniture. New handover bays will also be created where customers can have their cars revealed to them before driving directly out of the showroom doors. The showroom benefits from a new luxurious lounge-style waiting area complete with a coffee bar and wi-fi, as well as a paint and trim area where customers can browse options for their new vehicle.

David Robinson, Managing Director Robinson Services commented: “We are delighted to add yet another high profile name to our list of satisfied customers within the Motor Sector. The Donnelly Group trust Robinson Services’s, Cleaning Division to provide support services of an exceptionally high standard. We look forward to being of service to The Donnelly Group for many years to come with this prestigious contract support two iconic brands. A word of thanks to all the team at The Donnelly Group for the trust they have placed in us to provide the services required in this landmark showroom! We wish them every success for the future with this investment.”

Time to Announce The Winners of the Robinson Services Cleaning Stores of The Year

Robinson Services Cleaning staff at key sites across Northern Ireland have been on tender hooks for the past number of months since the shortlist for the Robinson Services Cleaning Store of the Year 2018 were announced from over 1,000 sites that Robinson Services currently manage the cleaning services for throughout the Province.

These awards covering both large and small site categories were nominated by the Operations Managers who continually drive standards of maintenance upwards across each of the sites that they manage.

Once the shortlist was drawn up it was then up to HR Director Sinead Sharpe to personally visit each site over a 3 month period and who then was faced with the difficult task of selecting the winners.

David Robinson, Managing Director at Robinson Services, commented; “Within any sector of Robinson Services it is critical that all staff are trained to the highest standard and our cleaning staff are no exception. Our Operations Managers are to be commended for all their efforts in maintaining standards in every location they manage as they ensure that all of our employees on site, remain of the highest calibre and are recognised as leading service providers within the support services industry. Our employees are our most important asset and considerable time and resources are devoted to training and retaining the right people. We pride ourselves on our training and these awards are positive proof that training yields the positive results we and our customers require.

So without further delay it’s time to offer my hearty congratulations to our diligent cleaning teams at Langford Lodge and at Belfast Metropolitain College, Springvale in the small and large site categories respectively and we were delighted to award the teams their trophies in recognition of their outstanding work and standards achieved at each of these locations. Thanks are also due to all the teams who were nominated and reached the shortlist which was a great achievement in its own right ”

The HR Recognitions Keep on Coming for Robinson Services with CIPD NI HR Awards

Hot on the heels of Human Resources Director, Sinead Sharpe being awarded a Fellowship of the Chartered Institute of Personnel & Development (CIPD) comes more recognition for the HR Division at Robinson Services as they are shortlisted for two categories in the CIPD NI Hr Awards 2019 which celebrates the best in HR and people management in Northern Ireland.

The CIPD NI HR Awards are the most prestigious and highly regarded awards for the HR profession in Northern Ireland. Now in their seventh year the Awards are celebrating the contribution of HR and People Management in business. From Employee Engagement to Organisational Learning and Development the awards celebrate not only innovation and success, but the impact this has on the bottom line too!
With a judging panel consisting of top HR and Business professionals from a range of organisations across the UK the judging criteria ensures only the best entries make the shortlist for 2019.

So it was with a feeling of immense pride in his HR teams that David Robinson, Managing Director, Robinson Services was able to confirm that the HR Division of Robinson Services had been shortlisted in the following 2 categories for this years awards :

Best HR/L&D Team of the Year Sponsored by Ulster University Business School
This award recognises HR and L&D teams for their work within the function and their business partnering with other functions. Entrants should give evidence of clear links between operational and financial performance, metrics and evidence of satisfaction. The entry can include specific projects and also demonstrate the function’s collaborative approach and ability to attract and develop excellent HR in people.

Excellence in HR Leadership Award Sponsored by Worthingtons Solicitors
This award recognises HR leadership that has demonstrated excellence and impact across the organisation to achieve business success. Entrants will highlight their innovative and unique approaches to addressing business issues and providing a sustainable solution that contributes to the success of the organisation.
This entry will illustrate teamwork, a willingness to challenge and a strategic approach to HR/L&D with a quantifiable contribution to organisational achievements. It will demonstrate collaborative working across organisational boundaries along with operational excellence in execution. There can be evidence of upskilling, development and modernisation of HR to align with the needs of the organisation.

David Robinson commented: “We are delighted to receive this recognition for the HR Division headed up by Director Sinead Sharpe and wish to congratulate her and her team for their sterling efforts in making the shortlists for these prestigious awards and wish them every success for the Awards Gala dinner in May when the winners will be announced.”

Robinson Services Motor On with Cleaning Contract Win for Charles Hurst JLR Belfast Showroom

As 2018 becomes more of a memory the contract wins in 2019 for Robinson Services just keep on coming. The latest win is the cleaning contract for the Charles Hurst Jaguar Land Rover (JLR) Retail Unit in Boucher Road, Belfast.

Charles Hurst invested more than £7.5 million to create a brand new, luxury Jaguar Land Rover Retail Unit in Belfast creating multiple new jobs and the new showroom, which features metallic cladding on the exterior, alongside frameless glazing, houses the new ‘Arch Concept’ currently being rolled out by Jaguar Land Rover around the world. The new futuristic space displays more cars, is filled with high-end materials and includes enhanced lounge-style waiting areas, an interactive ‘kids zone’, free wi-fi and a coffee bar.

With dedicated handover bays created at the split-level showroom and a new high-tech drive-in service centre also incorporated into the stunning new site this showroom is one of the most striking car showrooms throughout the UK.

Jonny McKinlay, Robinson Service Group Business Development Director commented: “We are delighted to add this additional high profile customer to our list of satisfied customers who trust Robinson Services Cleaning division to provide support services to an exceptionally high standard and look forward to being of service to the Charles Hurst Group and JLR for many years to come. This is an exceptionally prestigious contract to secure and rest assured we will ensure that our standards will match those expected from a prestige marque such as Jaguar Land Rover. A word of thanks to all the team at Charles Hurst for the trust they have placed in us to deliver the support service standards required in the landmark showroom and we wish them every success for the future with this investment.”

Huge Congratulations to Robinson Services Human Resource Director Sinead Sharpe on Chartered Fellow Status Award

Congratulations were in order within Robinson Services offices recently when it was confirmed that Human Resources Director, Sinead Sharpe, has been awarded Fellowship of the Chartered Institute of Personnel & Development (CIPD).

The CIPD is the main professional association for human resource management professionals.  Chartered Fellow status recognises a select group of senior HR professionals and offers the opportunity to engage in debates which shape and influence government policy agendas; with a focus on building the Northern Ireland workforce via lifelong skills and training.


David Robinson, Managing Director, Robinson Services commented:

“Everyone at Robinson Services were delighted to hear news of this significant award for one of our Senior Management Team. Sinead achieved this status after an intensive 2-month assessment and richly deserves this recognition, given her commitment to the development of others and the wide impact of her work throughout the business.

We are all very proud of Sinead’s achievement and I have no doubt that her drive and ambition will continue to help propel the business forward during this period of sustained growth. ”

Robinson Services Mat Division on a Roll as we Enter 2019

The Hygiene Divison of Robinson Services is certainly on a roll at present due to an investment in a new £25,000 mat roller from German manufacturer Kannegiesser to help cope with the increased growth gained from recent new business wins. The new machine is capable of rolling up to 500 mats an hour and advanced technology means that the machine calculates the length of each item and rolls them perfectly for storage and subsequent distribution.
For further information contact Pamela Fullerton on 028 9442 9717 or by e mail to


Robinson Service Expands Again With Opening of New Belfast Office


Pictured left to right: Adrian Newell – Key Account Manager , Jacqueline McKeown, Regional Supervisor and Cathy Baxter, Key Account Supervisor.

In the late nineteenth century, Ralph Waldo Emerson wrote “Build a better mousetrap and the world will beat a path to your door“; about the power of innovation.
Now when it comes to innovation in the Support Services Sector, Robinson Services has lead the way for the past 40 years. From the latest training programmes for its support staff to the latest use of digital technology, Robinson Services continues to invest so that the Northern Ireland business community beats a path to its door…..and right now it’s a new door.
With a new office at 3 Mount Oriel, Belfast BT8 7HR – albeit not a pink one just yet, but watch this space- Robinson Services are now further equipped to service its greater Belfast based customer portfolio.
David Robinson, Managing Director, Robinson Services comments: “The opening of this additional Belfast based office, in the South of the city will enable us to respond effectively to the growing needs of our greater Belfast customer base.  We continue to implement training and technology oriented solutions for our clients providing value for money and excellence in the support services sector. The new Belfast office will be a great place to meet existing and prospective customers to develop the innovative business solutions that Robinson Services offer, to our ever expanding client portfolio. We welcome our clients to pay us a visit to see how this additional investment ensures we continue to make sure, ‘It’s Our Business to Support Yours’.”