Top Award Goes to Robinson Services at the BICSc Awards 2018

There was plenty to celebrate for Robinson Services at the British Institute of Cleaning Science Cleaning Operative of the Year for 2018 as Martina McAleer from Foyleside picked up the Top Award as Cleaning Operative of the Year 2018 after also winning the Retail Sector award.

Congratulations are also due to to Robinson Services employees Wahida Tigiourt, Linda Curry and Richard Rodgers who also made it through to the British Institute of Cleaning Science Cleaning Operative of the Year for 2018 in the Education and Retail Sectors in Northern Ireland.

CIYMS Crowned Robinson Services NCU Premier League Champions

Pictured left to right: Clarence Hills , President NCU, Nigel Jones Captain CIYMS and David Robinson, Robinson Services.
CIYMS have won the country’s biggest cricket league which is sponsored by one of the country’s biggest employers. Robinson Services  after defeating CSNI at Belmont last night by 42 runs.
Robinson Services are one of Northern Ireland’s largest Support Services providers with its Head office in Antrim and other satellite offices in Belfast and earlier this year announced it was lending its name to the Northern Cricket Union’s Premier and Senior Leagues in a sponsorship deal over the next three years. Robinson Service  also sponsor the awards to players who score a century, take six wickets or perform a hat trick.

David Robinson Managing Director,Robinson Services who was on hand to present the trophy to CIYMS captain Nigel Jones commented:
“We would like to congratulate Nigel and all the team at CIYMS on this success in this inaugural year of our three year sponsorship agreement. Their  performances on the cricket field have been exceptional and they are very worthy winners. We  are very much looking forward to seeing if they can repeat this success next year but as we know everyone wants to beat the champions so they will once again need to bring their ‘A’ game to retain the trophy.
A word of thanks also to everyone at the NCU and president Clarence Hills for working with us on this sponsorship agreement and we look forward to working with them over the next two years “.

Robinson Services Tower Centre Team Gain Top Marks in Customer Service Excellence Survey

As we move into exam results season it is not only students gaining top marks across Northern Ireland. Three star employees of Robinson Services at the Tower Centre Ballymena achieved 100% scores in the Customer Service Excellence Survey recently carried out by Customer Service Excellence Ireland ( CSEI ) on behalf of the Managing Agent for The Tower Centre, Lambert Smith Hampton.
The star employees were David Coburn, Security Officer, Pauline McCarte, House Keeper and David Morrison, Security Officer and The Tower Centre itself  also received a Certificate in achieving over the 85% excellence mark in this mystery independent audit.
Stephen Wood, Operations Director, Robinson Services commented:
“A hearty congratulations to our three star employees , David, Pauline and David for their outstanding achievement with these results. This reflects positively on everyone at the Tower Centre so well done also to Bobby Watt, Key Account Manager and Paul Nicholl Site Manager for their work which also contributed to this success.
 We place great emphasis in training staff within the business and customer service on behalf of our customers is a huge part of this training. Customer Service in our business is vital as it helps improves our clients customer service standards over time. By improving customer service standards to the level of excellence any business or organisation will increase satisfaction, then loyalty. It is the ability to create loyal customers that drives retention, sales growth and profit increases. Well done once again to everyone involved at the Tower Centre on a job well done.”

The Hotel Wins Just Keep on Coming for Robinson Services but We Won’t Be Taking It Easy

It’s another new hotel win for Robinson Services as the company secured the cleaning and laundry contracts for the newly opened Easy Hotel in Howard Street, Belfast

Right in the heart of Belfast, with the sights and sounds of the city nearby the easyHotel Belfast is right where you want to be. You’ll find historic venues such as The Grand Opera House and Ulster Hall close to the hotel, not to mention bars offering regular live music events. Just a short walk away is the now famous Cathedral Quarter of cobbled streets and lively pubs, and night owls will not be disappointed with all the nearby hotspots and nightclubs within walking distance. Head the other way and you’ll step right into the heart of Queen’s University quarter.
The hotel sits above the coffee shop FIXX, making it easy for you to get your caffeine FIXX at the start of the day or grab a quick breakfast or lunch. With restaurants by one of Northern Ireland’s top chefs Michael Deane next door, and James Street South Bistro and Restaurant just around the corner – there is something for all tastes and pockets, and that’s just on our block! No need to venture much further and you’ll find even more bars and restaurants, meaning a bit of the famous Irish craic and a pint of the black stuff is never far away.

David Robinson , Managing Director Robinson Services commented: “Robinson Services Cleaning and Laundry Divisions already provide linen and cleaning services to many hotels across Northern Ireland and this new and unique budget hotel located in the heart of the city will provide a unique experience for people who are on a limited budget. We are now delighted to add this additional high profile customer to our list of satisfied customers who trust Robinson Services Cleaning and Laundry divisions to provide support services to an exceptionally high standard and look forward to being of service to the Easy hotel for many years to come.”

Pictured left to right: Kevin Baird, Operations Director Easy Hotel and Cathy Barker, Regional Supervisor, Robinson Services

Congratulations to Derek McPeake From Laundry Division on 10 Years of Exceptional Service

This year, a total of ten employees from across the Robinson Services Group will congratulated by the Company on achieving the milestone of 10+ years of service.

One of those employees is Derek McPeake, from the Robinson’s Laundry Division.  Derek recently received his long term service award from Stephen Wood, Operations Director; who commented:

‘Each of our Company divisions include a large number of employees who have worked with Robinsons for significant periods of time; our Laundry Division in particular.  They have supported our business while it grows from strength to strength, and I believe it is important that we recognise their loyalty when milestones in service are achieved.  I would like to congratulate Derek on his achievement.’

Derek is pictured above receiving his award from Stephen, while Sinead Sharpe, HR Director and Pamela Fullerton, Laundry Production Manager look on.

Foyleside Shopping Centre Security Team Attend National BSIA Awards in London

After winning the  BSIA Regional Security Team Award for 2018 it was off to London for the National Awards for our winning team from Foyleside Shopping Centre.  The security team at Foyleside Shopping Centre, who had been awarded the Regional British Security Team of the year for 2018 represented Robinson Services at this annual awards dinner  The British Security Awards celebrate the achievements made by security officers and teams throughout the UK, as well as acknowledging the career-long contributions made by long-serving industry stalwarts. Industry exemplars are recognised in the following categories: Security Personnel, Security Business, Apprentice Installer, Chairman’s Award and the SaferCash sponsored Bravery Award.
David Robinson Managing Director commented:
“ Whilst not picking up any national awards on this occasion we need to remember that this is the third successive year that Robinson Services have been recognised at these awards.and these accolades cements our position as a leading provider within the security industry. I would like to congratulate and thank not only our team at Foyleside Shopping Centre but all Robinson Services security officers for the professional; diligent and secure service they provide on a daily basis.”

Robinson Services Senior Management Team Splash Down at Cable & Wake

Whilst the Company Positioning Statement is “It’s Our Business to Support Yours ” the only support for the Directors and Senior Management of Robinson Services came in the form of life jackets as they enjoyed an away day afternoon at Cable & Wake Aqua Park in Belfast as part of a team building exercise.

Cable & Wake are based at Knockbracken Reservoir, Carryduff just 15 minutes outside Belfast city where there is a Boathouse with viewing platform looking over the water activities, a glamping village, cafes and sauna. 
The Aqua Park offers a massive inflatable floating obstacle course with slides, monkey bars, climbing wall, hurdles, Iceberg and lots more. The cable park has 2 floating obstacles and uses a Rixen Little Bro Operating System.
David Robinson , Managing Director Robinson Services commented:
” We decided to have a afternoon out with a difference and the weather made the day even more enjoyable. Team building is an integral part of what makes us successful  and the challenges  presented on the day to the team were met with as much vigour and gusto by everyone as they do in their day to day roles within the business. Well done to all the senior management team and directors for taking part and my challenge now is how to use this learning experience in our business environment.”

Team Robinson Services Tri Their Very Best at Portballintrae Ultra Sprint Distance Team Triathlon

Happy competitors from Team Beam after completing the Portballintrae Ultra Sprint Distance Team Triathlon. 
Now we all know that the Robinson Services place a great emphasis on training and that the Senior Managers tend to lead from the front when it comes to this important part of the success achieved by Robinson Services in the Support Services Sector.
However did you also know that they often outside work put this training into practice in aid of worthy local charities.
On this occasion on  Saturday 23 June 2018 the challenge in front of Team Robinson Services was the Portballintrae Ultra Sprint Distance Team Triathlon.  As well as being one of the main sponsors of the 750 metre swim, 20km cycle and 7.5km run Robinson Services decided to go the extra mile – excuse the pun – and enter a team.

Team Robinson Services comprised Anthony Best , Managing Director Lacuna Developments, David Robinson , Managing Director Robinson Services and Sinead Sharpe, Human Resources Director at Robinson Services who were competing to raise money for two worthy local Charities- Sports Academy George and Cancer Fund for Children.

After weeks of dedicated training it was the day of reckoning on Saturday 23 June and there was no going back.
Anthony Best entered the bay at Portballintrae Harbour and swam his heart out for 750 metres before making his way up the jetty and passing on his timing chip to David Robinson.
Heading out towards Bushmills onto the undulating White Park Road and turning left just before Dunserverick it was Blood, Sweat and lots of Gears for David. He followed the Coast Road but there was no time for sightseeing as he returned via the descent into Bushmills . It was the home straight now as he pushed his pedals all the way along the Ballaghmore Road to transition and handing their timing chip to Sinead Sharpe.
Sinead faced a challenging yet spectacular 7.5km run hugging the coastal clifftop path beyond Runkerry Strand. She embraced the odd steep climb with ease and pushed on through the pain barrier as she eventually arrived at the Giants Causeway Visitor Centre. This soon became a place in the distance as Sinead powered on via the tramline path  before crossing the boardwalk over the River Bush. Motoring up the hill to the car park Sinead brought her team home in a credible time by finishing at the boat club.
David Robinson , Managing Director , Robinson Services commented: ” A BIG THANKS to everyone involved in making this day such a success and raising much needed funds for this years chosen charities. A personal thanks to my team mates, Anthony and Sinead for agreeing to join team Robinson Services and they have already foolishly agree to help us beat our time with a new PB in next years event. “
 

 

Robinson Services Laundry Make A Reservation with Hampton By Hilton Hotel in Belfast

Pictured left to right: David Robinson, Managing Director Robinson Services and Rajesh Rana, Director Andras Hotels.

A  new hotel experience has arrived in Belfast with the opening of the eagerly anticipated Hampton By Hilton Hotel located in Central Belfast within walking distance of the fashionable Victoria Square shopping centre and many of the city’s attractions. The Grand Opera House and the Lyric Theatre are less than two miles away and you can walk to Great Victoria Street railway station for easy access around the city and the surrounding areas. After a busy day, unwind in your spacious room with a clean and fresh Hampton bed.

Hampton By Hilton is a modern hotel with 178 bedrooms and family friendly facilities and only 15 minutes by car from Belfast City airport so this is the perfect place to stay for business or pleasure.

So it was delight all around at Robinson Services Laundry when they were selected to be the chosen linen supply partners for this exclusive hotel which is set to become a Belfast landmark.

David Robinson , Managing Director Robinson Services commented :

“Robinson Services Laundry already provide linen and washroom services to many hotel across Northern Ireland and this new and unique hotel located in the heart of the city will provide a unique experience for people who are tired of the usual and want something different. We are now delighted to add this additional high profile customer to our list of satisfied customers who trust Robinson Services Laundry to provide laundry and linen to an exceptionally high standard and look forward to being of service to both the hotel and the restaurant for many years to come.”

Robinson Services maintains its position in the Top 50 Largest Employers in Northern Ireland.

For the second  year in a row Robinson Services has featured in The Belfast Telegraph top 50 largest employers in Northern Ireland. New business opportunities with Northern Ireland Electricity, Randox Laboratories and Belfast Metropolitan College has seen our position change from 34th to 33rd, representing a 9% increase in employee numbers. Whilst not measured by employee numbers, we have also enjoyed increased growth from within our laundry and hygiene businesses.

David Robinson, Managing Director of Robinson Services, commented;

With business growth on the island of Ireland at its lowest since 2013 and the number of businesses reporting to be in stability mode at its highest since 2011, we are naturally delighted that our turnover and employee numbers have both increased during the previous 12 months. Whilst conscious of the increasing pressure on the high street, the spectre of inflation and uncertainty around Brexit, it is reassuring to see that Robinson Services has been listed amongst the top 50 employers in Northern Ireland once again.